Privacy Policy
JDR Restoration & Remodeling — Dallas–Fort Worth
What we collect. When you request an emergency callback we collect the phone number you provide and, optionally, the type of damage, homeowner/renter status, ZIP code and insurance-claim status. We also collect standard website analytics and advertising data through Google Tag Manager, Google Ads and our call-tracking provider.
How we use it. Solely to return your call, dispatch a crew, triage your loss, and coordinate documentation with your insurance carrier. We also use aggregated data to measure which ads produce genuine emergency calls.
Form transmission. Callback requests are submitted over an encrypted HTTPS POST to our form processor and delivered to info@jdrrestoration.com. We never place your name or phone number in a URL.
Calls. Calls to our dispatch line may be recorded or tracked for quality and routing purposes.
Sharing. We do not sell your information. We share it only with service providers who help us operate this site and respond to your loss, and with your insurer when you ask us to assist with a claim.
Retention and removal. Contact information is retained as long as needed for service and record-keeping. To request removal, call (972) 532-1806 or email info@jdrrestoration.com.